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DELIVERY AND RETURNS

DELIVERY WITHIN THE REPUBLIC OF IRELAND AND THE UK

Deliveries to the Republic of Ireland and the UK usually take 4 working days and may take a maximum of 10 working days. Delivery is free on all products within these regions. We endeavour to ship all of our orders by the quickest route and will send a tracking number for each order once it becomes available.

Returns Terms and Conditions

We stand behind every item we sell and we want you to experience total satisfaction with your purchase. If, for any reason, you are not completely satisfied with your rug, you may return it within 14 days and we will issue a full refund. In order to return the rug, please use the packaging you received it in and ensure it is re-sealed. You can contact us on +35321-4898000 or help@rugs.ie to arrange collection. Alternatively you can organise the return of the rug yourself to Rugs.ie, Unit 106, St Patricks Woollen Mills, Douglas, Cork, Ireland. Refunds are issued after the rug is received unused and in a merchantable condition. The cost of return is to be covered by the customer.

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